Shipping Policy
Shipping
Processing Times
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Orders are processed within 2–4 business days after payment is received.
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Orders are not shipped or delivered on weekends or public holidays.
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If we experience a high volume of orders, processing times may take slightly longer. We will notify you of any significant changes.
Shipping Rates and Delivery Estimates
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We currently ship within Australia only.
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Standard shipping is available via Australia Post (or equivalent courier) with delivery estimated at 4-7 business days, depending on your location
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Delivery times are estimates only and not guaranteed.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for parcels sent to incorrect addresses provided by customers.
Delays, Loss, or Damages
We are not liable for delays caused by postal or courier services, weather, or other factors outside our control. Parcels lost or damaged during shipping are the responsibility of the carrier. Please contact the carrier directly to lodge a claim. We will assist where possible.